Privacy Policy

1. Introduction

IllusionVoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice synthesis and cloning services.

2. Information We Collect

Personal Information

• Account information (name, email, password)
• Payment information (processed securely through Stripe)
• Voice recordings you upload for cloning
• Usage data and preferences

3. How We Use Your Information

• To provide and maintain our voice synthesis services
• To process your payments and manage subscriptions
• To create and maintain your cloned voice models
• To improve our services and user experience
• To communicate with you about your account
• To comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your data. Your voice recordings and generated audio are stored securely using Alibaba Cloud OSS. We implement encryption, access controls, and regular security audits to ensure your data remains safe.

5. Payment Processing

All payment processing is handled securely by Stripe. We do not store your credit card or payment information on our servers. Stripe's privacy policy governs all payment transactions.

6. Data Retention

• Account data: Retained while your account is active
• Voice recordings: Retained until you delete them
• Payment records: Retained as required by law (typically 7 years)
• Usage logs: Retained for 12 months

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@illusionvoice.com